Collaborative software: Glossary Directions: Click on each term to read our complete definition. We invite you to print out this page for your convenience. Want more information? See our Fast Guide to Collaborative Software . application integration : the process of bringing components of different programs together asynchronous groupware : programming that enables collaboration among geographically-distributed work group members, although not necessarily in real time (unlike synchronous groupware ) chat abbreviations : short forms for common words and phrases; used in text messagin to speed the typing process chat room : a Web site venue for communities of users with common interests to communicate in real time collaborative CRM : an approach to customer relationship management (CRM) in which the various departments of a company share any information they collect from interactions with customers collaborative software : programs that help people work together collectively while located remotely from each other (same as groupware) collaborative software : programs that help people work together collectively while located remotely from each other (same as groupware) Computer-Supported Collaborative Work (CSCW): field of study focused on collaborative software contextual collaboration : collaboration in which all the relevant applications are combined into a unified user interface that uses presence technology to enhance immediacy of communication copy board : one of several kinds of writeable presentation display systems that can be used in a classroom or videoconference (same as white board ) corporate portal : a portal that serves as the starting page for users of a corporate network distributed computing : computing that involves multiple computers remote from each other that each have a role in a computation problem or information processing Domino : the applications and messaging server program created for Lotus Notes e-mail : the exchange of computer-generated messages over a network e-mail program : formally known as a mail user agent , a program that allows you to receive and send e-mail messages enterprise information portal : a Web site that serves as a single gateway to a company's information and knowledge base for employees and possibly for customers, business partners, and the general public free software : software that can be freely used, modified, and redistributed with only one restriction: any redistributed version of the software must be distributed with the original terms of free use, modification, and distribution grid computing : applying the resources of many computers in a network to a single problem at the same time groupware : programs that help people work together collectively while located remotely from each other (same as collaborative software ) identity management : administrative area that deals with identifying individuals in a system and controlling their access to resources by associating user rights and restrictions with the established identity instant messaging : an application that allows the user to detect when contacts are online and communicate with them in real time through text and other media integration server : a server used to facilitate interaction between diverse operating systems and applications across internal and external networked computer systems Internet Business Framework (IBF): the group of programs that form the technological basis for mySAP, created to spur e-business and collaboration intranet : a private network contained within an enterprise; may consist of many interlinked local area networks and/or use leased lines in the wide area network issue tracking system (ITS): a software application that allows an enterprise to record and follow the progress of every problem that a computer system user identifies until the problem is resolved joint application development (JAD): a methodology that involves the client or end user in the design and development of an application, through a succession of collaborative workshops called JAD sessions K Desktop Environment (KDE): an open source graphical desktop environment for Unix workstations, contributed to by software developers all over the world knowledge management : how an organization gathers, organizes, shares, and analyzes its knowledge in terms of resources, documents, and people skills Lotus Workplace : a set of customizable online work collaboration products from IBM's Lotus division mySAP : SAP's e-business software integration tool that delivers content to the user based on their role in the enterprise NetWeaver : mySAP application for integrating business processes and databases from multiple sources Notes : IBM subsidiary Lotus' groupware application that lets a corporation and its workers develop communications- and database-oriented applications for collaboration portal : a Web page that connects directly to various services, applications, and links for the user's convenience presence technology : a type of application that makes it possible to locate and identify a computing device as soon as the user connects to the network or signs on to a service portal software : development tool used to create a portal for access to consolidated enterprise-related functions, such as e-mail, customer relationship management (CRM) tools, company information, workgroup systems, and other applications QuickPlace : Lotus's Web-based shared workspace software for real time collaboration among geographically dispersed participants real-time collaboration : using the Internet and presence technology to communicate with co-workers as if they were in the same room, even if they are located on the other side of the world Remote Job Entry (RDE): a facility that allows remote computer users to submit a batch job to a centrally-located computer (typically a mainframe) Sametime : formally called "IBM Lotus Instant Messaging & Web Conferencing," Lotus software for group collaboration over the Internet SAP Exchange Infrastructure (SAP XI): a component of the NetWeaver product group used to facilitate the exchange of information among a company's internal software and systems and those of external parties SAP Integration Server : the central component of SAP XI; facilitates interaction between the invariably diverse operating systems and applications across internal and external networks smartboard : one of several kinds of writeable presentation display systems that can be used in a classroom or videoconference, or a softare version of such a system (same as whiteboard ) StarOffice : free office application suite from Sun Microsystems that includes word processor, spreadsheet, database, presentation maker, illustrator, schedule managment, e-mail, and newsgroup components synchronous groupware : programming that enables real-time collaboration among geographically-distributed work group members teleconference : a telephone meeting among two or more participants involving technology more sophisticated than a simple two-way phone connection virtual learning environment (VLE): a set of teaching and learning tools designed to incorporate computers and the Internet voice portal : sometimes called a vortal , a portal that can be accessed from a cell phone videoconference : a live video communication between people in separate locations WebDAV : IETF standard for collaborative authoring on the Web; a set of extensions to the Hypertext Transfer Protocol (HTTP) that facilitates collaborative editing and file management between remote users Web services : services made available from a business's Web server for users or other Web-connected programs
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| Last updated on: Apr 02, 2007 |
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